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DAVIDsTEA

You can redeem your points both in-store and online!&#xA0;To redeem them in store:Ask one of our Tea Guides to confirm which rewards are available to you, and they&#x2019;ll be happy to help you redeem your points and claim your free tea!&#xA0;To redeem them online:If you don&#x2019;t have an online account yet, sign up <a href="https://davidstea.com/apps/deluxe/account/login" target="_blank" rel="noopener noreferrer" id="isPasted">here</a>. You&#x2019;re welcome to use your points to redeem 50 g of free tea. If you are signed in, navigate to your Account with this icon:<img src="https://attachments.gorgias.help/P4k1n6jkO0k2reOX/hc/q0jJY2Dol06eBWMO/2025080716-45b7a0fe-610f-463c-80d5-f9003b3d898b-840cfd32-ec2d-47a0-810c-b6e1b20c9ef4.png" style="width: 67px;" class="fr-fic fr-dib">There you can see your points balance, points history and any rewards available, as well as all the teas available for you to redeem on our &quot;Choose Your Reward&quot; page.&#xA0;Please note that you cannot place an order of $0 online. If you are trying to redeem your Frequent Steeper&#x2122; reward, you can only do so with a purchase that&#x2019;s greater than the value of the rewards redeemed.&#xA0;&#xA0;To receive free shipping, you must reach our predetermined shipping threshold.&#xA0;**Please note that we are unable to apply Frequent Steeper&#x2122; Rewards within the Shop App.

You can redeem your points both in-store and online!. To redeem them in store:. Ask one of our Tea Guides to confirm which rewards are available to you, and they’ll be happy to help you redeem your points and claim your free tea!. To redeem them onli

How can I redeem my points?

Frequent Steeper™ FAQ

Points & Rewards

Can I cancel or modify my order?

What does it mean if my order was partially shipped?

My order keeps failing and there is an error message. What should I do?

How will my loose leaf tea be shipped?

What’s your return/exchange policy?

Do you do price adjustments?

How do I talk to Customer Care?

How much does shipping cost, how long does it take, and where do you ship to?

Your website isn’t working for me. What do I do?

What payment types do you accept?

How do I purchase a DAVIDsTEA e-gift card?

How do I redeem a DAVIDsTEA gift card online?

How do I redeem a Happy Card on your website?

How do I unsubscribe from the DAVIDsTEA Newsletter?

I can't log in to my davidstea.com account! What do I do?

Why are give-back items excluded from promotions?

Shopping

How do I make the perfect cup of tea?

Are your teas gluten-free? Vegan?

Do your teas contain any sugar or calories?

How much caffeine is there in a cup of tea?

Do you carry organic, kosher, or Fair Trade teas?

What’s the difference between natural and artificial flavouring?

Why do your teas contain flavouring?

Where can I find a list of ingredients and information on allergenic products?

Do you have stevia-free teas?

How long does your tea stay fresh and how should I store it?

I noticed dark spots in my matcha drink mix — what is it?

Are there teas I should avoid while pregnant or breastfeeding?

How do I know when the water temperature is right?

How long does iced tea keep in the fridge?

Can I cold brew loose leaf tea?

What is Proposition 65?

Why doesn't DAVIDsTEA list coconut as an allergen anymore?

Is it possible to apply for a DAVIDsTEA franchise?

Can I sell DAVIDsTEA in my spa, restaurant, hotel or café?

Can I offer DAVIDsTEA in my office for my employees?

Does DAVIDsTEA offer gifting services?

Does DAVIDsTEA offer sponsorship possibilities?

How do I find a career at DAVIDsTEA?

Do you sell your products wholesale?

Is DAVIDsTEA eco-friendly?

Who are you?

Company

Does it cost anything to join the Frequent Steeper™ program?

What will I earn as a Frequent Steeper™?

How do I earn points?

I have questions about my points balance. What can I do?

How do I update my email address?

I have two DAVIDsTEA accounts and would like to merge them. How do I do this?

Account

What is a Super Steeper?

How do I maintain my Super Steeper status?

Do bonus points help me achieve Super Steeper status?

Super Steeper

When can I redeem my reward?

Do my points expire?

Can I transfer my Frequent Steeper™ free tea rewards to someone else?

Can a Tea Guide tell me when I’m eligible for a reward?

I forgot to use my Frequent Steeper™  account when I made my last purchase. Can I still get my points?

If I usually shop online, can I still redeem my reward in store?

How long does it take for my points to show up in my account?

How can I redeem my points?Updated 3 hours ago