Frequent Steeper™ FAQ
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Does it cost anything to join the Frequent Steeper™ program?
No! It’s completely free.
What will I earn as a Frequent Steeper™?
You will earn 1 point for every dollar you spend* ($1 spent = 1 point earned). For every 100 Frequent Steeper™ points you earn, you get to choose FREE 50 g of select tea, based on our new product for point value system. Garden to Cup teas & select ma
How do I earn points?
You earn 1 point for every dollar you spend* (before tax) in-store or online. Just make sure you’re signed in to your online account** and check out with your Frequent Steeper email when shopping online. If shopping in-store, make sure to give your e
I have questions about my points balance. What can I do?
We want to make sure your account reflects your points balance accurately. It takes at least 24 hours since your in-store purchase or since your online order has shipped for your account to reflect your updated points balance.