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Frequent Steeper™ FAQ

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Account
Account
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Super Steeper
Super Steeper
3 articles
Points & Rewards
Points & Rewards
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Does it cost anything to join the Frequent Steeper™ program?

No! It’s completely free.

What will I earn as a Frequent Steeper™?

To our Canadian bes-teas:. You will earn 1 point for every dollar you spend. To our American bes-teas:. Please note $1 USD is converted to the equivalent Canadian dollar amount and points are provided based on this value. For example, if the USD-CAD

How do I earn points?

You earn 1 point for every dollar you spend* (before tax) in-store or online. Just make sure you’re signed into your online account and check out with your Frequent Steeper email when shopping online. If shopping in-store, make sure to give your emai

I have questions about my points balance. What can I do?

We want to make sure your account reflects your points balance accurately. It takes at least 24 hours since your in-store purchase or since your online order has shipped for your account to reflect your updated points balance.