Why did I lose my Super Steeper status?Updated 6 months ago

If you did not hit the Super Steeper purchase threshold over the past 12 months, you would have lost your Super Steeper Status. Once you become a Super Steeper, you have 12 months from your Frequent Steeper™ anniversary to lock down your VIP status. If you don’t hit the $400 threshold over the course of that year, you’ll go back to being a regular Frequent Steeper™.

For example, if your first Frequent Steeper™ purchase (also known as your Frequent Steeper™ anniversary) is on February 20th and you spend $400 between February 20th and June 5th, you’ll automatically earn Super Steeper perks until February 20th the following year. After that, you have 12 months to hit the purchase threshold for Super Steeper status, but if you don’t spend another $400 during those 12 months, you’ll go back to being a Frequent Steeper™.